Mountain Market and Supply ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have, with special attention to our email newsletter and SMS text messaging program. It applies to our website, our mailing list signup, and our in-store interactions at 112 W 2nd St, Eagle, CO 81631.
1. Information We Collect
We only collect information that you voluntarily provide to us. When you join our mailing list, you may share your first name, last name, email address, and, if you choose, your mobile phone number. Providing your phone number is always optional.
When you contact us, place a special order, or interact with us in-store, we may collect your name, contact details, and order preferences so we can serve you better.
We also collect limited technical data automatically when you visit our website, such as browser type, device, and pages visited, to keep the site running smoothly and improve your experience.
2. Email Communications
When you provide your email address through our mailing list signup, you are voluntarily consenting to receive email messages from Mountain Market and Supply. These emails may include updates about specials, seasonal and limited inventory, new local products, events, and other market news.
You can unsubscribe from our email list at any time by clicking the unsubscribe link included in every email we send, by replying to one of our emails with the word STOP, or by contacting us directly at mountainmarketeagle@gmail.com or (719) 838-3852.
We do not sell or rent your email address to third parties.
3. SMS Text Messaging
If you choose to provide your mobile phone number and opt in to text alerts, you are voluntarily consenting to receive occasional SMS text messages from Mountain Market and Supply. These texts may notify you about limited and special inventory, seasonal arrivals, and time-sensitive offers that we think you will want to know about first.
We limit the number of text messages we send so you will not hear from us too often. Message frequency varies but is typically no more than a few times per month.
By opting in, you acknowledge that standard message and data rates charged by your mobile carrier may apply. Check with your carrier if you have questions about your messaging plan.
You can opt out of text messages at any time by replying STOP to any message we send. You can also opt out by contacting us at mountainmarketeagle@gmail.com or (719) 838-3852. After opting out, you may receive a single confirmation text, and no further messages will be sent.
We will never share or sell your mobile number to third parties for marketing purposes.
4. How We Use Your Information
We use your name, email, and phone number to send you the communications you have requested, to respond to inquiries, to fulfill special orders, and to let regular customers know when items we know they like become available.
We may use technical data to analyze traffic and improve our website and services. We never sell your personal information to third parties.
5. Consent
By submitting your information through our mailing list form, you confirm that you are the owner of the email address and phone number you provide, that you are at least 18 years of age, and that you voluntarily consent to receive the communications described in this policy.
If you provide a phone number and check the opt-in box, you specifically consent to receive SMS text messages. If you do not wish to receive texts, simply leave the phone number field blank or do not check the opt-in box.
6. Data Sharing & Service Providers
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who help us send emails and text messages on our behalf, such as email and SMS delivery platforms. These providers are contractually obligated to protect your information and may not use it for any other purpose.
We may also share limited information with local partner farms or vendors when necessary to complete a special order, or as required by law.
7. Data Retention
We retain your contact information for as long as you remain on our mailing list or as needed to provide our services. If you unsubscribe or request deletion, we will remove your information from our active marketing lists within a reasonable timeframe, though we may retain records as needed to comply with legal obligations.
8. Cookies & Local Storage
Our website uses cookies and browser storage to remember preferences and analyze traffic. You can disable cookies in your browser settings; some site features may not function as intended if you do.
9. Data Security
We take reasonable measures to protect your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
10. Your Rights & Choices
You have the right to access, correct, or delete your personal information at any time. You may unsubscribe from emails and opt out of text messages at any time using the methods described above. To exercise any of these rights, contact us at mountainmarketeagle@gmail.com or (719) 838-3852.
11. Children's Privacy
Our website and mailing list are not directed to anyone under 18, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
12. Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of our website and mailing list after changes constitutes acceptance of the updated policy.
13. Contact Us
Questions about this policy or your data? Reach us at Mountain Market and Supply, 112 W 2nd St, Eagle, CO 81631, by phone at (719) 838-3852, or by email at mountainmarketeagle@gmail.com.